fitness club general manager

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about the role:

our partner is a premium, multi-purpose fitness facility in the heart of new york city, serving over 7,000 dedicated members. the state-of-the-art facility offers comprehensive fitness services, personal training, group classes, and wellness programs designed to help members achieve their health and fitness goals.

position overview:

we're seeking an experienced general manager to lead the flagship facility's operations, staff, and member experience initiatives. the ideal candidate will be a dynamic leader with a proven track record in premium fitness facility management and a passion for delivering exceptional service.

key responsibilities:

• oversee complete facility operations including staffing, maintenance, budget management, and program development for a large-scale fitness center serving 7,000+ members

• lead and develop a team of 100+ employees including personal trainers, group fitness instructors, front desk staff, and support personnel

• drive membership growth, retention, and revenue through strategic planning, marketing initiatives, and exceptional service delivery

• manage facility p&l, including budget planning, expense control, and revenue optimisation across all service lines

• ensure compliance with health and safety regulations while maintaining the premium standards expected by our high-end clientele

requirements:

• 5+ years of management experience in a premium fitness facility or luxury hospitality setting

• proven track record of p&l management and revenue growth

• strong leadership abilities with experience managing large teams

• bachelor's degree in business, sports management, or related field

• must currently reside in new york city or surrounding areas and be eligible to work in the usa

• available to work flexible hours including some evenings and weekends

the ideal candidate will have:

• experience managing high-volume, multi-purpose fitness facilities

• strong financial acumen and business development skills

• excellence in member relations and conflict resolution

• knowledge of current fitness industry trends and best practices

compensation & benefits:

• competitive base salary of $100,000 + bonuses

• comprehensive health, dental, and vision insurance

• 401(k) with company match

• paid time off and holidays

• free membership and employee fitness programs

• professional development opportunities