about the role:
a dynamic and rapidly expanding fitness company with a significant presence in malaysia's vibrant fitness industry, with ambitious expansion plans.
position overview:
we are seeking an experienced area manager to oversee a cluster of clubs in kuala lumpur. the successful candidate will be responsible for driving business growth, maintaining operational standards, and leading a large team across multiple locations while ensuring exceptional member experiences across all clubs.
key responsibilities:
• strategic leadership: drive business performance across all clubs, implementing growth strategies and ensuring achievement of kpis including membership sales, revenue targets, and operational efficiency
• multi-site management: oversee daily operations across all locations, ensuring consistent delivery of premium services and maintaining high standards of facility maintenance and presentation
• financial performance: manage p&l for all six clubs, with responsibility for budget planning, cost control, and revenue optimization across multiple revenue streams
• team development: lead and mentor a team of club managers and their staff (200+ employees total), fostering a high-performance culture and ensuring effective training programs
• business growth: identify and implement opportunities for revenue growth, membership retention, and market share expansion across the cluster
• quality control: maintain consistent service standards, implement sops, and ensure compliance with company policies across all locations
requirements:
• minimum 8 years of experience in fitness industry operations, with at least 3 years in multi-site management
• proven track record in managing p&l for multiple locations
• strong leadership abilities with experience managing large teams across different locations
• excellence in stakeholder management and communication
• fluent in english and ideally bahasa malaysia
• willing to travel between locations within Kuala lumpur
the ideal candidate will have:
* experience in the malaysian fitness industry
* strong understanding of local market dynamics and consumer behavior
* track record of successful business growth in competitive markets
* experience in new club openings and operational setup
* advanced analytical and problem-solving skills
compensation & benefits:
• basic salary: rm20,000 per month
• performance bonuses based on kpi achievement
• car allowance
• professional development allowance
• phone and laptop allowance
• fitness membership for immediate family members
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